Cruiseline.com Announces 2022 Member Choice Award Winners; Royal Caribbean and Celebrity Cruises Take Top Honors

April 8, 2022

Cruiseline.com is pleased to announce the winners of the 2022 Member Choice Awards. These award ratings come from the review rankings submitted by over 4,000 Cruiseline.com members who sailed in cruises in 2021. This year’s awards have been given in a variety of categories to top cruise lines and cruise ships.  

The 2022 Member Choice Awards captured review rankings of travelers who sailed during the COVID-19 pandemic, spanning from when cruise lines resumed operations from the United States (this past June) through the end of 2021. The data in these awards include ratings received with new health and safety protocols in place. The ratings give a picture of how lines have adapted to procedures set in place for cruising to resume in a safe manner. 

2022 Member Choice Awards reflect ratings given only for cruise ships that resumed operations last year. As most cruise lines slowly staggered the number of ships they brought into service, our member reviews and ratings only reflect the cruise lines and ships actively sailing in this time period. 

“In the span of only six months, we received over four thousand member reviews from travelers who cruised in 2021. Although cruising looked a little different than years past, the main theme in the feedback we received from our community was how excited everyone was to be back out on the high seas and cruising once again,” said Jamie Cash, General Manager of Cruiseline.com and Shipmate. “Our 2022 Member Choice Awards recognize the cruise lines and ships receiving top rankings from our community. We congratulate these winners for their ability to adapt to the ‘new world’ of cruising, while at the same providing a fun and safe experience for travelers.”

Royal Caribbean International led the pack in this years’ Member Choice Awards with ten best-in-category recognitions. Celebrity Cruises also received high marks from our members with multiple awards. Other cruise lines receiving top ratings include mainstream lines Carnival Cruise Line and Princess Cruises, and luxury brand Oceania Cruises. 

These are the official winners of the 2022 Cruiseline.com Member Choice Awards: 

Cruise Line: Overall  

This category includes the highest member rankings of top-performing cruise lines of the year. Awards have been named for overall mainstream cruise line, top premium cruise line, best river/luxury line, highest ranked cruise line for first-timers, top cruise line for couples, and best line for families: 

Best Mainstream Cruise Line                        Score

  1. Royal Caribbean                                    4.471              
  2. Disney Cruise Line                                 4.482
  3. Norwegian                                              4.431
  4. Carnival                                                  4.388  
  5. MSC                                                       4.356

 Best Premium Cruise Line                             Score

  1. Celebrity Cruises                                    4.535                          
  2. Princess Cruises                                     4.495
  3. Virgin Voyages                                        4.489
  4. Holland America                                      4.488

 Best Luxury/River Cruise Line                       Score

  1. Oceania Cruises                                     4.204
  2. AmaWaterways                                       4.158
  3. Viking Cruises                                         4.017
  4. Silversea                                                 3.798
  5. Regent Seven Seas                                3.788

 Best Cruise Line for First-Timers                  Score

  1. Royal Caribbean                                     4.563              
  2. Carnival Cruise Lines                              4.374  
  3. Norwegian Cruise Line                            4.274              
  4. MSC Cruises                                           3.871  
  5. Celebrity Cruises                                     3.740  

 Best Cruise Line for Couples                         Score

  1. Royal Caribbean                                      4.568              
  2. Celebrity Cruises                                      4.558              
  3. Holland America Line                               4.520  
  4. P&O Cruises                                            4.489              
  5. Disney Cruise Line                                   4.485              

 Best Cruise Line for Families                         Score

  1. Royal Caribbean                                      4.448              
  2. Carnival Cruise Lines                               4.413  
  3. Princess Cruises                                      4.376              
  4. Silversea Cruises                                     4.350              
  5. Disney Cruise Line                                   4.339  

Cruise Line: Onboard Experience

These awards cover rankings for overall cruise lines that members ranked highest for onboard experience elements. Following are the 2022 Member Choice Award winners for the best cruise lines in food and dining, onboard activities, and staff/service:

Best Cruise Line – Food & Dining                  Score

  1. Celebrity Cruises                                      4.622
  2. Royal Caribbean                                       4.519
  3. Disney Cruise Line                                    4.468
  4. Regent Seven Seas Cruises                     4.465
  5. AmaWaterways                                         4.451

Best Cruise Line for Onboard Activities        Score

  1. Royal Caribbean                                       4.346
  2. Celebrity Cruises                                      4.284
  3. Princess Cruises                                       4.023
  4. Oceania Cruises                                       4.021
  5. Carnival Cruise Lines                               4.019

Best Cruise Line for Service and Staff           Score

  1. Princess Cruises                                       4.832
  2. Royal Caribbean                                       4.797
  3. Celebrity Cruises                                      4.778
  4. Oceania Cruises                                       4.760
  5. Silversea Cruises                                      4.751

Cruise Ship: Overall 

This awards category covers member review rankings of the top-performing cruise ships for the year. Awards have been given in this sector for best cruise ship and the best new cruise ship of 2021:  

Best Overall Cruise Ship                                Score

  1. Mariner of the Seas                                  4.482
  2. Oasis of the Seas                                     4.469
  3. Allure of the Seas                                     4.468
  4. Freedom of the Seas                                4.455
  5. Mardi Gras                                                4.419

Best New Cruise Ship of 2021                        Score

  1. Mardi Gras                                               4.337
  2. Odyssey of the Seas                                4.281
  3. Celebrity Apex                                          4.193
  4. Norwegian Encore                                    4.049
  5. Carnival Panorama                                   3.908

Cruise Ship: Onboard Experience

These awards cover onboard ship experience elements. Following are the 2022 Member Choice Awards winners for the best cruise ships of the year in food and dining, onboard activities, and staff/service: 

Best Cruise Ship for Food & Dining              Score

  1. Celebrity Edge                                         4.776
  2. Celebrity Summit                                     4.707
  3. Symphony of the Seas                            4.682
  4. Freedom of the Seas                               4.633
  5. Norwegian Escape                                  4.631

Best Cruise Ship for Onboard Activities        Score

  1. Freedom of the Seas                                4.537
  2. Oasis of the Seas                                     4.525
  3. Celebrity Summit                                      4.505
  4. Symphony of the Seas                             4.444
  5. Allure of the Seas                                     4.440

Best Cruise Ship for Service & Staff              Score

  1. (TIE) Celebrity Edge and                         4.900
    Celebrity Summit
  2. Norwegian Bliss                                        4.891
  3. Serenade of the Seas                               4.882
  4. Norwegian Escape                                   4.872
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